Shipping & Returns

Shpping, Delivery and Returns

We aim to dispatch all in stock items within 48 hours of your order being received, usually within 24 hours - if this cannot be done or the item is temporarily out of stock we will contact you and despatch the item as soon as it arrives back in stock.

All items up to 2kg are sent by Royal Mail - parcels over this size are sent via DHL home delivery.

We have 3 charges -

up to 1kg  - £3.95

up to 2kg - 6.95

2kg - 25kg - £8.95

Furniture delivery details and prices as follows:

Within 10 mile radius of Exeter Quay - £10

Within 20 mile radius of Exeter Quay - £20

Within 30 mile radius of Exeter Quay - £30

Our maximum delivery charge for mainland England and Wales is £70

Scotland is £70 upwards - please email with your postcode for exact price.

We currently do not arrange delivery of furniture to The Channel Isles, Ireland, The Shetland Isles, The Isle of Man or any overseas territory but you are welcome to contact us and we shall do our best to help with arranging your purchase.

For all items of furniture that are not in stock please allow 4-6 weeks.

All prices include VAT at the current rate

Returns

Returns are accepted for a full refund if you no longer require the item within 14 days after the item has been delivered.

In this instance the buyer is responsible for all postage costs and a full refund of the item purchase price will be refunded upon safe receipt of the returned item. Boxes can be opened, but all original parts must be included, and all items must be undamaged and packaging/gift boxes etc complete and undamaged. Please contact us in event of damaged goods.

Any items specifically made to order and purchased from outside this website are not accepted for return.

Furniture cannot be returned if used outside the UK.


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